Terminology Index

Glossary

1801 terms

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27

Procedure

A step-by-step instruction describing how to perform a specific task in line with policy and standards. Procedures sit at the operational level of the policy hierarchy, turning intent into concrete action.

Procedures are the most concrete level of the policy hierarchy: ordered, repeatable steps for performing specific tasks (provisioning a user, responding to a phishing alert, applying a patch). They translate policy and standards into reproducible action, ensuring consistency, supporting training, and reducing the chance of mistakes. As a foundational governance document type, procedures are what makes policy operational, the connective tissue between management intent and day-to-day work.

Introduced in: Security Governance and Program Foundations

Examples

  • A procedure listing the steps to onboard a new employee's accounts.
  • A step-by-step procedure for responding to a phishing report.
  • Following a documented procedure to apply a patch consistently.

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