Glossary

The measures used to track an identity governance program's health and value, such as certification completion rates, access-request turnaround, orphaned-account counts, and separation-of-duties violations, showing whether governance is working.

IGA program metrics quantify how well identity governance is performing: how promptly access requests are fulfilled, whether certification campaigns complete and what they revoke, how many orphaned or dormant accounts exist, and how many SoD violations are found and resolved. These metrics demonstrate the program's value, surface where it is falling short, and guide improvement, turning governance from an opaque effort into a measurable, accountable program.

Introduced in: Identity Governance and Administration

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