Terminology Index

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32

Email and Phone Verification Limits

Email and phone verification prove control of a contact channel at a time, not legal identity, age, employment, ownership, authority, or durable possession.

Systems choose verification for a stated purpose, reverify material changes, account for reassignment and carrier or inbox compromise, and add stronger evidence when the service risk requires it.

Introduced in: Customer Identity and Access Management

Examples

  • Use email verification to prevent address typos
  • Require more than SMS control for a high-value identity claim

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