Terminology Index

Glossary

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Handoff

The transfer of an alert, investigation, or incident from one analyst or shift to another, passing along context and status so work continues smoothly without losing information or momentum.

In a SOC, work crosses people and shifts constantly, and a handoff is the deliberate transfer of an item with enough context, what was found, what was done, what remains, that the next person can continue effectively. Poor handoffs drop context, duplicate effort, or let threats slip; good ones preserve continuity. Handoff discipline is essential to shift-based and follow-the-sun operations and to escalation between tiers.

Introduced in: SOC Analyst Fundamentals

Examples

  • Passing an in-progress investigation to the next shift with full context.
  • Handing an alert from Tier 1 to Tier 2 with findings so far.
  • Documenting status so the receiving analyst can continue seamlessly.