Terminology Index
Glossary
2953 terms
H32
Handoff
The transfer of an alert, investigation, or incident from one analyst or shift to another, passing along context and status so work continues smoothly without losing information or momentum.
In a SOC, work crosses people and shifts constantly, and a handoff is the deliberate transfer of an item with enough context, what was found, what was done, what remains, that the next person can continue effectively. Poor handoffs drop context, duplicate effort, or let threats slip; good ones preserve continuity. Handoff discipline is essential to shift-based and follow-the-sun operations and to escalation between tiers.
Introduced in: SOC Analyst Fundamentals
Examples
- Passing an in-progress investigation to the next shift with full context.
- Handing an alert from Tier 1 to Tier 2 with findings so far.
- Documenting status so the receiving analyst can continue seamlessly.
Related
Follow-the-Sunprerequisite_ofAnalyst Shiftsrelates_toFollow-the-Sunrelates_toEscalationrelates_toCross-Functional Communicationrelates_toContext Gatheringrelates_toCross-Functional Communicationrelates_toEscalationrelates_toHybrid SOCrelates_toInvestigation Notesrelates_toIR-SOC Boundaryrelates_toMSSPsrelates_toSOC-IR Interfacerelates_to
