Terminology Index

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SOC Coverage Calculation

Calculating the staffing needed to provide given SOC coverage (24/7, business hours, follow-the-sun), accounting for shifts, overlap, leave, attrition, so the model is realistic.

Designing SOC coverage means math: 24/7 coverage doesn't come from one analyst working long hours, it requires multiple shifts, overlap for handoffs, allowance for leave and attrition, and headcount to staff the resulting schedule. Coverage calculation produces the headcount needed and informs operating-model and budget choices. As a SOC-program-design topic, it forces honest conversations about what coverage is actually achievable for a given investment.

Introduced in: Security Operations Program Design

Examples

  • Calculating how many analysts are needed for sustainable 24/7 coverage.
  • Accounting for shifts, overlap, leave, and attrition in the model.
  • Using coverage calculation to inform operating-model choices.